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06 · Membership · Commerce

An exclusive club for elite members.

A project for JioHotstar: give their most valuable members something a subscription can't — specially curated events and merchandise, and a frictionless way to buy in.

Product Manager (Tikiti)JioHotstar · JioClub2026Membership commerce
jiohotstar · events
JioHotstar exclusive events
Member-only curated events.
jiohotstar · merch
JioHotstar exclusive merch
Exclusive, limited merchandise.

Gate too early and you kill the desire that makes exclusivity valuable; gate too late and it isn't exclusive at all. The membership check sits exactly at the moment of purchase.

The design

Discover → verify membership → buy.

Anyone can browse a member-only feed of curated events and exclusive merch, themed native to the JioHotstar app. Membership is verified via phone/OTP right before checkout — protecting exclusivity while turning the purchase moment into a chance to convert a non-member through the JioClub paywall.

Key decisions

Making "exclusive" a mechanic, not a word.

01

Gate at intent, not the door

Browsing builds desire; verifying at checkout both protects exclusivity and creates the natural moment to convert.

02

Native to JioHotstar

For a club to feel like a real perk of the platform, it has to feel native — its premium look, not a generic ticketing UI.

03

Events and merch, one club

Bundling both raises the perceived value of membership and gives members more reasons to return.

Outcome

A native, member-gated commerce experience.

Members-only
curated events + exclusive
merch in one club
Browse → buy
gated at intent
to protect exclusivity
Native
themed to JioHotstar's
premium look
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