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03 · Live event · Demand engine

India's Got Latent & Samay's Live Tour.

Two engagements, one idea: own the demand before you fill the room. A viral show's ticketing, and a national tour planned by a million registrations.

Product Manager (Tikiti)Samay Raina2026Ticketing & demand
igl / samay · register & participate
Demand-capture and participation landing
One landing, two jobs — capturing audience demand and participant enrollment.

The instinct with a hot event is to maximize the on-sale. The better move was to capture demand — audience and participants — ahead of time, then meter it out.

IGL S2 · admin

Screen participants, confirm the show.

Behind the landing, the admin console runs it: screening participant applications, shortlisting, and confirming who performs at which show — plus managing the whitelist and releasing purchase access in controlled, bot-resistant waves. Captured demand converted to ~1,000 ticket sales through targeted WhatsApp.

admin · participant screening & show confirmation
IGL admin screening and confirmation
Admin — screen participants, shortlist, confirm who plays which show.
The tour · scaled

A million registrations that planned a tour.

For the tour, that same flow scaled to 1,000,000 OTP-verified registrations. A required, searchable city field turned sign-ups into a live demand heat-map — deciding venue size and show count per city — with DPDP-compliant consent to reach every registrant on Email, WhatsApp, and SMS at on-sale.

Key decisions

What made it controlled, not chaotic.

01

Register-then-release

A whitelist turns a chaotic on-sale spike into a queue we control — bot-resistant and fair to real fans.

02

City is first-class

Making it a required field turns a sign-up form into the demand map that decides venues and show counts.

03

WhatsApp converts

Every registrant verified a phone, so we reached real, deduplicated humans the moment access opened.

Outcome

A clean sell-through, a data-planned tour.

OTP-verified tour
registrations captured
IGL S2 tickets sold
via demand-led WhatsApp
City-level
demand heat-map for
venue & show planning
Next

Habitat — venue management

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